Call centres and beyond: a thematic evaluation
Reference:
Kinnie, N. and Deery, S., 2002. Call centres and beyond: a thematic evaluation. Human Resource Management Journal (HRMJ), 12 (4), pp. 3-13.
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Details
| Item Type | Articles |
| Creators | Kinnie, N.and Deery, S. |
| Departments | School of Management |
| Refereed | No |
| Status | Published |
| ID Code | 11494 |
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