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Call centres and beyond: a thematic evaluation


Reference:

Kinnie, N. and Deery, S., 2002. Call centres and beyond: a thematic evaluation. Human Resource Management Journal (HRMJ), 12 (4), pp. 3-13.

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Details

Item Type Articles
CreatorsKinnie, N.and Deery, S.
DepartmentsSchool of Management
RefereedNo
StatusPublished
ID Code11494

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