Is managerial behaviour a key to effective customer orientation?
Reference:
Strong, C., 2006. Is managerial behaviour a key to effective customer orientation? Total Quality Management and Business Excellence, 17 (1), pp. 97-115.
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Details
| Item Type | Articles |
| Creators | Strong, C. |
| Departments | School of Management |
| Refereed | Yes |
| Status | Published |
| ID Code | 11884 |
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