Research

The influence of employee behavioural performance on customer focus strategies


Reference:

Strong, C., 2006. The influence of employee behavioural performance on customer focus strategies. The Service Industries Journal, 26 (2), pp. 147-163.

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Details

Item Type Articles
CreatorsStrong, C.
DepartmentsSchool of Management
RefereedYes
StatusPublished
ID Code11929

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