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Auditory Icon and Earcon Mobile Service Notifications : Intuitiveness, Learnability, Memorability and Preference


Reference:

Garzonis, S., Jones, S., Jay, T. and O'Neill, E., 2009. Auditory Icon and Earcon Mobile Service Notifications : Intuitiveness, Learnability, Memorability and Preference. In: Greenberg, S., Hudson, S. E., Hinkley, K., RingelMorris, M. and Olsen, D. R., eds. CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 1513-1522.

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Official URL:

http://dx.doi.org/10.1145/1518701.1518932

Abstract

With an ever increasing number of mobile services, meaningful audio notifications could effectively inform users of the incoming services while minimising undesired and intrusive interruptions. Therefore, careful design of mobile service notification is needed. In this paper we evaluate two types of audio (auditory icons and earcons) as mobile service notifications, by comparing them on 4 measures: intuitiveness, learnability, memorability and user preference. A 4-stage longitudinal evaluation involving two lab experiments, a field study and a web-based experiment indicated that auditory icons performed significantly better in all measures. Implications for mobile audio notification design are presented.

Details

Item Type Book Sections
CreatorsGarzonis, S., Jones, S., Jay, T. and O'Neill, E.
EditorsGreenberg, S., Hudson, S. E., Hinkley, K., RingelMorris, M. and Olsen, D. R.
DOI10.1145/1518701.1518932
Uncontrolled Keywordsintuitiveness, auditory icons, mobile audio notifications, memorability, learnability, earcons, mobile services
DepartmentsFaculty of Science > Computer Science
School of Management
StatusPublished
ID Code14287
Additional InformationProceedings paper from 27th Annual CHI Conference on Human Factors in Computing Systems. Boston, MA, 04-09 April, 2009.

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