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Auditory Icon and Earcon Mobile Service Notifications : Intuitiveness, Learnability, Memorability and Preference


Reference:

Garzonis, S., Jones, S., Jay, T. and O'Neill, E., 2009. Auditory Icon and Earcon Mobile Service Notifications : Intuitiveness, Learnability, Memorability and Preference. In: Greenberg, S., Hudson, S. E., Hinkley, K., RingelMorris, M. and Olsen, D. R., eds. CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 1513-1522.

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    Official URL:

    http://dx.doi.org/10.1145/1518701.1518932

    Abstract

    With an ever increasing number of mobile services, meaningful audio notifications could effectively inform users of the incoming services while minimising undesired and intrusive interruptions. Therefore, careful design of mobile service notification is needed. In this paper we evaluate two types of audio (auditory icons and earcons) as mobile service notifications, by comparing them on 4 measures: intuitiveness, learnability, memorability and user preference. A 4-stage longitudinal evaluation involving two lab experiments, a field study and a web-based experiment indicated that auditory icons performed significantly better in all measures. Implications for mobile audio notification design are presented.

    Details

    Item Type Book Sections
    CreatorsGarzonis, S., Jones, S., Jay, T. and O'Neill, E.
    EditorsGreenberg, S., Hudson, S. E., Hinkley, K., RingelMorris, M. and Olsen, D. R.
    DOI10.1145/1518701.1518932
    Uncontrolled Keywordsintuitiveness, auditory icons, mobile audio notifications, memorability, learnability, earcons, mobile services
    DepartmentsFaculty of Science > Computer Science
    School of Management
    Publisher Statementgarzonis_chi09.pdf: © ACM, 2009. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Garzonis, S, Jones, S, Jay, T & O'Neill, E 2009, 'Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference'. in S Greenberg, SE Hudson, K Hinkley, M RingelMorris & DR Olsen (eds), CHI '09 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. Association for Computing Machinery (ACM), pp. 1513-1522, 27th Annual CHI Conference on Human Factors in Computing Systems, Boston, MA, United States, 4-9 April http://doi.acm.org/10.1145/1658550.1658558"
    StatusPublished
    ID Code14287
    Additional InformationProceedings paper from 27th Annual CHI Conference on Human Factors in Computing Systems. Boston, MA, 04-09 April, 2009.

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