Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference

Reference:

Garzonis, S., Jones, S., Jay, T. and O'Neill, E., 2009. Auditory Icon and Earcon Mobile Service Notifications: Intuitiveness, Learnability, Memorability and Preference. In: Greenberg, S., Hudson, S. E., Hinkley, K., RingelMorris, M. and Olsen, D. R., eds. CHI2009: Proceedings of the 27th Annual CHI Conference on Human Factors in Computing Systems, Vols 1-4. Association for Computing Machinery (ACM), pp. 1513-1522.

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Abstract

With an ever increasing number of mobile services, meaningful audio notifications could effectively inform users of the incoming services while minimising undesired and intrusive interruptions. Therefore, careful design of mobile service notification is needed. In this paper we evaluate two types of audio (auditory icons and earcons) as mobile service notifications, by comparing them on 4 measures: intuitiveness, learnability, memorability and user preference. A 4-stage longitudinal evaluation involving two lab experiments, a field study and a web-based experiment indicated that auditory icons performed significantly better in all measures. Implications for mobile audio notification design are presented.

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