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Beyond products and services: Shifting value generation in the automotive supply chain


Reference:

Lewis, M. and Howard, M., 2009. Beyond products and services: Shifting value generation in the automotive supply chain. International Journal of Automotive Technology and Management, 9 (1), pp. 4-17.

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Official URL:

http://dx.doi.org/10.1504/IJATM.2009.023583

Abstract

This paper argues that today's global automotive markets challenge the way that vehicle manufacturers and their suppliers (and their academic observers) conceptualise value creation with complex 'blends' of services and products, an increasingly common basis for revenue generation. It presents two cases from opposite ends of the automotive value chain (a vehicle fleet management service and machine tool manufacturer) as a mechanism for exploring the drivers towards and the underlying nature of the process of 'servitisation'.

Details

Item Type Articles
CreatorsLewis, M.and Howard, M.
DOI10.1504/IJATM.2009.023583
Uncontrolled Keywordsfleet operations, outsourcing, machinery, supply chains, vehicles
DepartmentsSchool of Management
RefereedYes
StatusPublished
ID Code15434

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