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A framework for managing collaboration and conflict in complex systems


Reference:

Carrigan, N., Forbes, N., Hourizi, R. and Johnson, P., 2010. A framework for managing collaboration and conflict in complex systems. In: Proceedings of the IADIS International Conference on Collaborative Technologies 2010,CT, IADIS Int. Conf. Web Based Communities 2010, Part of the MCCSIS 2010. Lisbon: IADIS, pp. 37-44.

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Abstract

In this paper we analyse the specific problems associated with large group collaboration that can occur in a multitude of real world settings. We introduce the concepts of 'collaborative flow' and 'working as one' as descriptive expressions of successful collaborations. The paper then describes a framework for large-scale collaboration developed from the above analysis and the resultant mechanisms for dealing with the conflict that naturally occurs in large group collaborative activity. We then apply the framework to the types of collaborative activity that occurs within groups of autonomous systems and virtual organizations. Finally, we highlight the framework's utility as a basis for designing, supporting and managing complex collaborative systems.

Details

Item Type Book Sections
CreatorsCarrigan, N., Forbes, N., Hourizi, R. and Johnson, P.
DepartmentsFaculty of Science > Computer Science
Faculty of Humanities & Social Sciences > Psychology
StatusPublished
ID Code23935
Additional InformationIADIS Int. Conf. Collaborative Technologies 2010,CT, IADIS Int. Conf. Web Based Communities 2010,WBC, Part of the MCCSIS 2010. 26-31 July 2010. Freiburg, Germany.

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