Research

Using and managing multiple passwords: a week to a view


Reference:

Grawemeyer, B. and Johnson, H., 2011. Using and managing multiple passwords: a week to a view. Interacting with Computers, 23 (3), pp. 256-267.

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    Official URL:

    http://dx.doi.org/10.1016/j.intcom.2011.03.007

    Abstract

    Security policies are required that protect information from unauthorised access, and also respect challenges users face in creating, and particularly managing, increasing numbers of passwords. This paper investigates real password use in the context of daily life. It presents the results of an empirical study where participants completed a password diary over 7 days, followed by debrief interviews to gain further knowledge and understanding of user behaviour. The results reported relate to how many passwords are in use, the types of passwords participants created, the relationships between different passwords and to sensitive services, how participants retrieved their passwords and finally, the different strategies adopted by users in their management of passwords. The paper concludes by providing a high level set of password guidelines, along with suggestions for mechanisms to support creating, encoding, retrieving and executing multiple passwords.

    Details

    Item Type Articles
    CreatorsGrawemeyer, B.and Johnson, H.
    DOI10.1016/j.intcom.2011.03.007
    DepartmentsFaculty of Science > Computer Science
    RefereedYes
    StatusPublished
    ID Code24241

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