Understanding participation and opportunities for design from an online postcard sending community

Reference:

Kelly, R. and Gooch, D., 2012. Understanding participation and opportunities for design from an online postcard sending community. In: DIS '12 Proceedings of the Designing Interactive Systems Conference. New York: ACM, pp. 568-571.

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Official URL:

http://dx.doi.org/10.1145/2317956.2318041

Abstract

The advent of Internet communication has seen much personal correspondence move from paper-based into digital form. But while the Internet is often associated with the decline in paper-based communication, it also provides opportunities to exchange traditional ephemera in new, exciting ways. We present here an analysis of Postcrossing, an online system that facilitates the sending of non-digital postcards among random strangers. Via a survey study of Postcrossing users, we elicit six key factors that contribute to the Postcrossing experience. We consider how these elements might be carried over into other digital communication technologies.

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