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National and local medication error reporting systems: a survey of practices in 16 countries


Reference:

Holmström, A.-R., Airaksinen, M., Weiss, M., Laaksonen, R., Wuliji, T. and Chan, X.H., 2012. National and local medication error reporting systems: a survey of practices in 16 countries. Journal of Patient Safety, 8 (4), pp. 165-176.

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    Official URL:

    http://dx.doi.org/10.1097/PTS.0b013e3182676cf3

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    Abstract

    OBJECTIVES: To explore the existence and characteristics of national and local medication error reporting (MER) systems and to describe national medication safety experts' perceptions of a good and effective MER system and barriers to reporting. METHODS: In a descriptive cross-sectional study, 32 medication safety experts were identified through member organizations of the International Pharmaceutical Federation in 88 countries and other professional organizations in 3 additional countries. These experts were invited to participate in an online survey. RESULTS: Sixteen national medication safety experts from different countries participated in the study (response rate, 50%). A national (n = 5) or local (n = 6) MER system existed in 11 of these countries. In 5 countries, no MER system existed. The most common features of the MER systems were confidentiality of the reported information and providing feedback to those involved in reporting. Most experts perceived that a good and effective MER system was characterized by the opportunity to learn from errors by those involved in reporting, having a nonpunitive approach to reporting, and ease of use. They also perceived that a blame culture, lack of time, training, and coordination of reporting were the main barriers to reporting. CONCLUSIONS: Blame culture, a lack of time, training and coordination of reporting continue to be the major barriers to reporting. Learning from errors and having a nonpunitive approach to reporting were thought to be the most critical features of a MER system. Difficulties in identifying national medication safety experts indicates a need for promoting international networking of medication safety experts and bodies for sharing information and learning from others.

    Details

    Item Type Articles
    CreatorsHolmström, A.-R., Airaksinen, M., Weiss, M., Laaksonen, R., Wuliji, T. and Chan, X.H.
    DOI10.1097/PTS.0b013e3182676cf3
    Related URLs
    URLURL Type
    http://www.scopus.com/inward/record.url?scp=84870490307&partnerID=8YFLogxKUNSPECIFIED
    DepartmentsFaculty of Science > Pharmacy & Pharmacology
    Publisher StatementWeiss_J_Patient_Safety_2013.pdf: This is a non-final version of an article published in final form in Holmström, A-R., Airaksinen, M., Weiss, M., Laaksonen, R., Wuliji, T., & Chan, X. H. (2012). National and local medication error reporting systems: a survey of practices in 16 countries. Journal of Patient Safety, 8(4), 165-176.
    RefereedYes
    StatusPublished
    ID Code33949

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