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Selecting and implementing service technology:control, uncertainty and competitive advantage


Reference:

Lewis, M. A., 2002. Selecting and implementing service technology:control, uncertainty and competitive advantage. The Service Industries Journal, 22 (2), pp. 17-42.

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Official URL:

http://dx.doi.org/10.1080/714005079

Details

Item Type Articles
CreatorsLewis, M. A.
DOI10.1080/714005079
DepartmentsSchool of Management
RefereedYes
StatusPublished
ID Code38123

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