Research

Characteristics of good quality pharmaceutical services common to community pharmacies and dispensing general practices


Reference:

Grey, E., Harris, M., Rodham, K. and Weiss, M. C., 2016. Characteristics of good quality pharmaceutical services common to community pharmacies and dispensing general practices. International Journal of Pharmacy Practice, 24 (5), pp. 311-345.

Related documents:

[img]
Preview
PDF (IJPP_October_2015_Changes_Accepted) - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Download (577kB) | Preview

    Official URL:

    http://dx.doi.org/10.1111/ijpp.12253

    Related URLs:

    Abstract

    Background: In the United Kingdom, pharmaceutical services can be delivered by both community pharmacies (CPs) and dispensing doctor practices (DPs). Both must adhere to minimum standards set out in NHS regulations; however, no common framework exists to guide quality improvement. Previous phases of this research had developed a set of characteristics indicative of good pharmaceutical service provision. Objective: To ask key stakeholders to confirm, and rank the importance of, a set of characteristics of good pharmaceutical service provision. Methods: A two-round Delphi-type survey was conducted in south-west England and was sent to participants representing three stakeholder groups: DPs, CPs and patients/lay members. Participants were asked to confirm, and rank, the importance of these characteristics as representing good quality pharmaceutical services. Key Findings: Thirty people were sent the first round survey; 22 participants completed both rounds. Median ratings for the 23 characteristics showed that all were seen to represent important aspects of pharmaceutical service provision. Participants' comments highlighted potential problems with the practicality of the characteristics. Characteristics relating to patient safety were deemed to be the most important and those relating to public health the least important. Conclusions: A set of 23 characteristics for providing good pharmaceutical services in CPs and DPs was developed and attained approval from a sample of stakeholders. With further testing and wider discussion, it is hoped that the characteristics will form the basis of a quality improvement tool for CPs and DPs.

    Details

    Item Type Articles
    CreatorsGrey, E., Harris, M., Rodham, K. and Weiss, M. C.
    DOI10.1111/ijpp.12253
    Related URLs
    URLURL Type
    http://www.scopus.com/inward/record.url?scp=84959564147&partnerID=8YFLogxKUNSPECIFIED
    Uncontrolled Keywordscommunity pharmacy,dispensing doctor,health services quality,pharmacy services,quality improvement
    DepartmentsFaculty of Humanities & Social Sciences > Health
    Faculty of Science > Pharmacy & Pharmacology
    Publisher StatementIJPP_October_2015_Changes_Accepted.pdf: This is the peer reviewed version of the following article: Grey, E, Harris, M, Rodham, K & Weiss, MC 2016, 'Characteristics of good quality pharmaceutical services common to community pharmacies and dispensing general practices' International Journal of Pharmacy Practice, which has been published in final form at http://dx.doi.org/10.1111/ijpp.12253. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
    RefereedYes
    StatusPublished
    ID Code49931

    Export

    Actions (login required)

    View Item

    Document Downloads

    More statistics for this item...