Research

Robot transparency, trust and utility


Reference:

Wortham, R. H. and Theodorou, A., 2017. Robot transparency, trust and utility. Connection Science, 29 (3), pp. 242-248.

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    Official URL:

    http://dx.doi.org/10.1080/09540091.2017.1313816

    Abstract

    As robot reasoning becomes more complex, debugging becomes increasingly hard based solely on observable behaviour, even for robot designers and technical specialists. Similarly, non-specialist users have difficulty creating useful mental models of robot reasoning from observations of robot behaviour. The EPSRC Principles of Robotics mandate that our artefacts should be transparent, but what does this mean in practice, and how does transparency affect both trust and utility? We investigate this relationship in the literature and find it to be complex, particularly in non industrial environments where, depending on the application and purpose of the robot, transparency may have a wider range of effects on trust and utility. We outline our programme of research to support our assertion that it is nevertheless possible to create transparent agents that are emotionally engaging despite having a transparent machine nature.

    Details

    Item Type Articles
    CreatorsWortham, R. H.and Theodorou, A.
    DOI10.1080/09540091.2017.1313816
    Uncontrolled Keywordsepor, transparency, agents, ethics, roboethics, robotics
    DepartmentsFaculty of Science > Computer Science
    Publisher Statementtransparency.pdf: “This is an Accepted Manuscript of an article published by Taylor & Francis in Connection Science on 30th May 2017, available online: http://www.tandfonline.com/10.1080/09540091.2017.1313816.”
    RefereedYes
    StatusPublished
    ID Code55027
    Additional InformationConnection Science Special Issue: Ethical Principles of Robotics (Part 2 of 2)

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