Items by Billings, Matthew

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Billings, M. and Watts, L. A., 2010. Understanding dispute resolution online: using text to reflect personal and substantive issues in conflict. In: CHI '10 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. New York: Association for Computing Machinery (ACM), pp. 1447-1456. (Conference on Human Factors in Computing Systems - Proceedings)

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