Items by Billings, Matthew
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Number of items: 2.
Billings, M. and Watts, L. A., 2010. Understanding dispute resolution online: using text to reflect personal and substantive issues in conflict. In: 28th Annual CHI Conference on Human Factors in Computing Systems, CHI 2010, April 10, 2010 - April 15, 2010, 2010-04-01, Atlanta, GA. New York: Association for Computing Machinery (ACM), pp. 1447-1456. (Conference on Human Factors in Computing Systems - Proceedings)
Billings, M. J., 2008. Conflict, Conciliation and Computer-Mediated Communication: using online dispute resolution to explain the impact of media properties on relational communication. Thesis (Doctor of Philosophy (PhD)). University of Bath.